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The legal affiliation of the Dictionary Services is: Ordbogen A/S, Educas Aps and Lemma ApS. All registered at the address Billedskærervej 8, 5230 Odense M, Denmark.
The legal entities are collectively referred to as the "Dictionary Group".
A cookie is a small file that we store in your browser (Internet Explorer, Safari, Google Chrome, etc.) when you visit our Dictionary Services. Using this file, our systems are able to recognise your computer from your previous visits to our Dictionary Services.
Some cookies are deleted when you close your browser, while others have a longer lifespan, but most importantly, we have no way of identifying who you are, where you live, how old you are, etc. – in most cases, the cookie is completely anonymous. However, you have the option of letting your browser automatically fill out web forms with personal information, and this is information that is stored with you alone.
Cookies help us deliver an enhanced user experience through our Dictionary Services. Some features depend on cookies so you cannot expect to get the full user experience if you disable cookies. The Dictionary Service, for instance, uses a cookie to identify your account or settings with us and to send you back to where you were when you left the service.
Technical cookies are necessary for the vast majority of websites to function as they should. Among other things, they ensure that you remain logged onto the website you are visiting when using, e.g., the Dictionary Services. Technical cookies are used, e.g., when logging in with a username and password or via Unilogin. Technical cookies have no bearing on your privacy as they do not record personal information.
Statistics cookies are used to optimise the design, user-friendliness and efficiency of a website.
The information gathered is included, for example, in analysing which information is most popular on the site and should therefore be easy to find to improve user-friendliness. Statistics cookies can also be used to collect visitor statistics through a simple count of the number of visits to a website.
Statistics cookies are usually of little to no significance to your privacy, but we are required to inform you about it and ask for your consent when using statistics cookies unless the data is anonymised.Personalised cookies
Personalised cookies gather information by following us around a website where they collect our digital footprints. They are therefore also called "tracking cookies". They do not gather information about your activities for marketing purposes.
Personalised cookies are used to provide you with more targeted and relevant content, for example in the form of suggested words, information and dictionary entries. Other users will see other content. The content is selected on the basis of the information that personalised cookies have collected about your searches and interests. Personalised cookies should therefore be seen as a service when you move around the Dictionary Services. We must obtain your consent when collecting information using cookies to create personalised content.Marketing cookies
When cookies are used commercially to target ads to you, they are called marketing cookies.
Marketing cookies gather information when you follow us on our different websites, in the same way that personalised cookies do. Marketing cookies are therefore also "tracking cookies". The information collected is used to create an overview of your interests, habits and activities to show you relevant ads for things you have previously looked at.
We must inform and obtain your consent when using marketing cookies.
The Dictionary Group uses technical cookies and statistics cookies. As mentioned, technical cookies do not require separate consent.
Statistics cookies are only used in relation to third-party products, cf. the following sections.
Third party products
The Dictionary Group uses the following third-party products:
Google Analytics is a free web analytics tool that generates detailed statistics about user behaviour on websites, e.g., we can see which pages users start on and how long they stay on a webpage. Where did the users come from, and what keywords did they use to find the site? This allows us to optimise our efforts in relation to receiving traffic and see which keywords should be optimised. To learn more about Google Analytics, visit this website: https://www.google.com/intl/en/analytics/.
Google Analytics is IP anonymised by the Dictionary Group, so it is not possible to identify the person(s) using the Dictionary Services.
We use Google Analytics, but as we have disabled anonymisation and advertising, we do not have to ask for your consent.
The Dictionary Group uses the following social media:
The user groups are: business, private and institutional users.
The legal afiliation of the Dictionary Services is: Ordbogen A/S, Educas ApS and Lemma ApS. All registered to the address: Billedskærervej, 5230 Odense M, Denmark.
The legal entities are collectively referred to as the “Dictionary Group”.
We gather your personal information when you sign up and/or use the services.
On sign-up, you will be asked to state various personal information necessary for us to set up your account and offer you our services. The amount of information will vary depending on the service – but we only ask for the information necessary to use that specific service for its specific purpose.
If you have signed up through the UNI-Login system, we gather the information necessary for the use of our services, which will only happen by express agreement (“Dataaftale”, Data Processing Agreement) with the institution you are associated with.
When you use our services, or if you have previously been signed up for the services, we gather and process personal data on your use of such services to improve your overall experience.
The information that you provide us with can be used to identify you personally, e.g. name, job title, email address, school, school class, telephone number and UNI-Login. Your personal details are processed for the following purposes:
Information about your activities
This entails tracking your actions (repeated visits to websites, interactions, keywords, production of online content, etc.) when you open and use our services, and establishing profiles over time. It also entails information about the devices and methods you use to interact with Dictionary Services and content.
We combine information about your behaviour with your personal information. If your personal information is not necessary for achieving the purposes stated in this section, we only process information about behaviour collectively
We gather information about your operating system and your Internet browser when you visit or use our services, including information logged automatically when you use the services (e.g. mandatory information, time stamp, IP address). If required by prevailing statutory law, we will obtain your consent prior to storage or caching (temporary storage) of or access to data on your device after providing you with clear and comprehensive information about the purposes of processing your personal data.
We process information about your behaviour, your devices and your interactions for the following purposes:
Settings and preferences
For certain Dictionary Services you can specify your personal preferences in connection with, e.g., receiving marketing communication.
We do not gather any location data when you use our products. If you do not select your country in your settings, we will estimate it based on your IP address, which is available to us when you communicate with us.
Includes information about what you purchase via Dictionary Services regarding the following purposes:
We do not process or save your bank or credit/debit card information used in connection with the purchase of products and services via Dictionary Services. Payment for services is carried out through payment platforms from third parties. Your bank information will not be saved with the Ordbogen Group but the information is retrieved from third parties, e.g. when you renew your subscription or buy add-on products.
As the data controller, the Ordbogen Group determines the purpose and methods of processing the personal data gathered from you.
Also, please refer to the section “UNI-Login” regarding the personal information that is registered and handled via UNI-Login as a link between the institutions and the Ordbogen Group.
Our services are also available to persons under the legal age. There is no age check when selling Dictionary Services.
Ordbogen is registered with UNI-Login which is a digital ID for children, young people and employees at institu-tions that provide access to national services and a wide range of teaching services and online teaching materials – including access to Educas and Grammatip.
The information which is processed in the UNI-Login system is solely personal information of a general nature: i.e. identification information about, e.g., name, address, telephone numbers, email, educational institution information (e.g. school, department, year) about pupils and contacts (e.g. parents or legal guardians) as well as about employees at the institutions.
No sensitive personal data is processed in the UNI-Login system.
Data agreements have been made regarding the exchange of personal data between the individual institution, the Ordbogen Group, and the government agency responsible for UNI-Login.
In the aforementioned constellation, the Ordbogen Group is considered to be the data processor, and the municipalities/schools to be the data controller. Therefore the Ordbogen Group acts according to instructions and within the framework agreed between the municipalities through a data processing agreement.
UNI-Login is maintained and developed by the National Agency for IT and Learning (Styrelsen for It og Læring). For further information about UNI-Login, please refer to the website https://stil.dk/administration-og-infrastruk-tur/uni-login (in Danish).
We work with various providers (e.g., WAYF, Google, Microsoft) to offer SSO for the Dictionary Services. This enables users of our platforms to log in to our products through the provider's login. In connection with this, Ordbogen A/S receives data from the provider, but does not use or log any of the personal information made available. We solely use the information that identifies who the customer is to ensure the user the necessary access to the Dictionary Services.
Disconnecting from Facebook [ONLY on ordbogen.com]
If you have signed up as a private user with login to ordbogen.com via Facebook, you can disconnect your account from Facebook through the following link:
If you have given your consent when you logged onto our services, or later on, Ordbogen has the right to use your personal information for marketing purposes and to inform you about other products and services that Ordbogen has reason to believe might be of interest to you.
You have the right to edit, update or delete your data as well as other rights under the The EU General Data Protection Regulation.
To delete your data you must contact the support service of the Ordbogen Group who can help you with all questions concerning your data. Please note that when your data has been deleted, it cannot be restored, and all data and all contents saved on the services will also be deleted permanently. We also delete your personal data when it is no longer needed for the purpose for which it was originally gathered.
The Ordbogen Group locks your personal information if required to do so under current legislation and in relation to relevant time limitation laws even if you request to have it deleted. This is normally no more than 5 years in most jurisdictions. The Ordbogen Group will not delete your personal data if it refers to an active relation or a product or service which you have specifically requested, e.g. a purchase made through a Dictionary Service.
The enforcement of your rights in relation to personal information associated with your UNI-Login can be carried out by contacting the National Agency for IT and Learning (Styrelsen for It og Læring).
You guarantee the quality of the information you provide in our services. All personal data sent to the Ordbogen Group by you must be truthful, exact and updated. You have the full responsibility for your information being exact and updated and in accordance with this principle.
Ordbogsgruppen benytter tredjepartsleverandører.
If you wish to apply for an advertised position or send us an unsolicited application, please send your motivated application and CV via HR-ON to the Ordbogen careers page. Before sending your application, you must consent to our processing of the general personal information provided in your application and CV, such as name, age, previous occupation, etc., and storing of the information for 6 months from receipt, after which it will be deleted. We do not wish to receive sensitive personal information as it is not relevant to the recruitment process.
When purchasing a subscription from Ordbogen A/S, payment is made via the payment solution QuickPay, which stores the payment card information. Payment is made via a Nets-approved and PCI-certified payment solution. The QuickPay payment solution uses SSL encryption in communication with Nets. SSL encryption is also used in the communication between you and the server where QuickPay is located. This means that all information sent over the Internet is encrypted with a security certificate so that it is not possible for unauthorised persons to intercept information about your payment card.
by telephone +45 6612 6000, email firstname.lastname@example.org or on our website at www.ordbogen.com/support.
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